Privacy Policy
1. Who we are
GMT SERVICES LLC ("we", "us") operates this page and the optional SMS program described in section 4. Prestige Skin Society is an advertising brand operated by GMT SERVICES LLC; the Natural Facelift offer is advertised under that brand. Joli Visage, 640 5th Ave S, Naples, FL, is the treatment provider. Neither GMT SERVICES LLC nor Prestige Skin Society provides the treatment.
2. Information we collect
- From the request form: your full name, mobile phone number and, if you give it, your email address.
- From the scheduler: when you book, the scheduler (Acuity Scheduling, used for Joli Visage's calendar) collects the appointment you choose, the name, phone and email you enter there, and your ZIP code. A booking reference links your booking to your request.
- A record of your request: the booking reference, the time of your request, the version of this policy and of the notices you saw, the exact text of those notices, and whether you ticked the optional SMS box.
- Campaign information: if you arrive from an ad link, the campaign labels in that link (utm_source, utm_medium, utm_campaign, utm_content, utm_term) and whether the link carried an ad click identifier. We never keep the identifier itself.
- Technical and security data: when you submit the form, your IP address is used to limit repeated submissions. We keep only a keyed hash of it, never the address itself. Cloudflare, which hosts this page, processes connection data such as IP address, browser type and request time to deliver and protect the site.
We do not collect payment information. This page uses no Meta Pixel, no third-party analytics service and no advertising tracking scripts, and sets no cookies of its own. While the tab is open, your browser keeps your booking reference, your first name and any campaign labels in that tab's session storage. They are deleted when you close the tab. Cloudflare may set strictly necessary security cookies.
3. How we use it
- to save your appointment request and pass it to Joli Visage;
- to open the scheduler and confirm your booking;
- to call you about your request (see section 4);
- if you tick the optional SMS box, to send you marketing text messages about the Natural Facelift offer, including reminders to finish booking, special offers and service updates (see section 4);
- to avoid creating duplicate records when the same person sends more than one request (see section 6);
- to protect the page against abuse and repeated submissions;
- to see which ad campaign a request came from.
4. Calls and text messages
We may use the phone number you provide to respond to your appointment request and help you complete booking, including if you do not finish booking. These calls are made manually by staff. You may ask us not to contact you further about the request.
Marketing text messages (optional). If you tick the optional SMS box on the form, GMT SERVICES LLC may send marketing text messages to the number you provide about the Natural Facelift offer, including reminders to finish booking, special offers and service updates. Message frequency may vary. Message and data rates may apply. Text HELP for help; reply STOP to opt out at any time. Consent is not required to book. If you do not tick the box, we do not send you marketing text messages. We keep a record of the exact SMS text you saw, its version, the time and whether you ticked the box.
The scheduler may email you a confirmation and messages about the appointment you booked.
5. Who receives your information
- Joli Visage, the treatment provider, receives your request and booking.
- Service providers that process it for us:
- Cloudflare: hosting, security, and the database for request records;
- GoHighLevel: the customer-records system that holds your request, its consent record and staff callback tasks, and sends the optional text messages;
- Acuity Scheduling: appointment scheduling.
We do not sell your personal information and do not share it for cross-context behavioral advertising. We may disclose information where the law requires it.
We do not share your mobile number or your SMS opt-in and consent with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent are not shared with any third party; our messaging platform (GoHighLevel) uses them only to send the messages you agreed to.
6. How long we keep it
- Your request and booking are kept in GoHighLevel and Acuity Scheduling as business records, including your SMS consent record, until you ask us to delete them or they are no longer needed. If you reply STOP, we keep a record of the opt-out so that we do not text you again.
- Our own database holds no name, phone, email or ZIP code. It holds:
- request records: booking reference, record ID and time;
- appointment records: appointment ID, status and time.
- Duplicate-prevention identifier: We do not store your raw phone number or name in this identifier. We store a pseudonymous keyed identifier linked to your record ID solely to prevent duplicate records. It is deleted 7 days after your last request.
- Abuse-protection data (the IP hash) and duplicate-submission keys are deleted after about 24 hours.
- Browser session storage is cleared when you close the tab.
7. Your choices
You may ask us not to contact you further about your request, and ask to see, correct or delete your information. To stop text messages, reply STOP to any message; text HELP for help. Email support@prestigeskinsociety.com. We will act on deletion requests in our systems and ask Joli Visage to do the same for the booking it holds.
8. Security
Your information travels over encrypted connections. Keys for the systems above are kept on the server, never in the page. Your name, phone and email are never placed in page addresses.
9. Children
This page is not directed to children under 13, and we do not knowingly collect their information.
10. Changes and contact
If this policy changes, the version above changes with it. Questions: support@prestigeskinsociety.com.